Legal

Privacy Policy

How we collect, use, and protect your information.

Last updated: June 2026

iTechstro respects your privacy. This policy explains what information we collect when you visit www.itechstro.com, how we use it, and the choices available to you.

Scope

This Privacy Policy applies to information collected through the iTechstro marketing website at www.itechstro.com. It does not govern data processed within CloudPLAY product platforms, which are covered by separate product terms and policies.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information we collect

We collect only the information needed to operate this website and respond to enquiries.

  • Contact form details you choose to submit, including your name, email address, enquiry type, and message.
  • Technical information collected automatically when you visit the site, such as your IP address, browser type, device type, referring pages, and timestamps. This data is used for security, troubleshooting, and understanding general site usage.
  • Cookies and similar technologies that are essential for the website to function. We do not use third-party advertising cookies on this site.

How we use your information

We use the information we collect to:

  • Respond to enquiries submitted through our contact form.
  • Operate, maintain, and improve the website.
  • Monitor performance, diagnose technical issues, and protect against misuse.
  • Comply with applicable legal obligations.

How we share information

We do not sell your personal information. We share information only with service providers that help us run the website and deliver enquiries to our team, such as hosting, infrastructure, and email delivery providers. These providers may process data on our behalf under appropriate contractual safeguards.

We may also disclose information where required by law or to protect the rights, safety, and security of iTechstro, our users, or others.

Data retention

We retain contact enquiries for as long as needed to respond, manage our relationship with you, and meet legal or business record-keeping requirements. Technical logs are retained for a limited period appropriate for security and operational purposes.

Security

We use reasonable administrative, technical, and organisational measures to protect personal information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to request portability of information you have provided to us.

If you are located in Singapore, you may also have rights under the Personal Data Protection Act (PDPA). If you are located in the European Economic Area or United Kingdom, you may have rights under applicable data protection laws including the GDPR.

To make a privacy-related request, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

Children's privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or how we handle personal information, please get in touch through our contact page or email us at [email protected].

Questions about privacy? Email [email protected] or contact us.